What software do you work with?
How can I obtain more information on File management services?
Do you print the materials yourself?
Can I send a professional photograph?
Should I send my photos in color or B&W?
Do you design wedding invitations?
What kind of touch ups can you make to my photos?
Can you provide me with a proof?
What if I need to order more later?
What software do you work with?
Adobe CS3 (InDesign, Photoshop, Illustrator, Dreamweaver, Acrobat, Flash, Fireworks). We also work with Microsoft Office and Questionmark Perception (assessment management system enables trainers, educators and testing professionals to author, schedule, deliver, and report on surveys, quizzes, tests and exams.) RETURN TO TOP
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Do you work on a PC or Mac?
We work on both but our software is PC based. All files are cross platform, meaning both PC and MAC computers can open the files. RETURN TO TOP
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How can I obtain more information on File management services?
Lawrence & Lidbetter Design is ready to meet with you to discuss your specific design and file management needs with no obligation to your company.
Please contact us at info@ll-design.ca. RETURN TO TOP
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Do you print the materials yourself?
No, we do not. We have a select group of printers that we work with but we will also work with printers of your choice. RETURN TO TOP
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What is the reference sheet?
In order to help you have consistency as you produce new materials, it is a guideline that provides you with your artwork/logo in various forms. Simply send this file to the vendor you are working with and they will tell you which file they require. Please click here for an example.RETURN TO TOP
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I’m a new business and would like to have a business card done but don’t have the budget for more at this point. Would this be too small of a project to be taken on? Absolutely not! We love working with new companies and helping them grow. Nothing is too small. RETURN TO TOP
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I would like to have some personalized cards designed. What resolution and file format should my photos be sent to you in?
We would be happy to take a look at your photo(s). Please save your file to either a .jpg, .tif or .psd format and e-mail them to us at info@ll-design.ca. RETURN TO TOP
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Can I send a professional photograph?
Yes, but when you send us your photos you must include a signed release form from the photographer allowing us to reproduce them. RETURN TO TOP
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Should I send my photos in color or B&W?
Please send us your photos in color, we have advanced photo editing software and would be happy to convert them for you. This can be done from color to B&W, sepia..etc. RETURN TO TOP
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Do you design wedding invitations?
Absolutely. Give us a call and we’ll work with you to find a design and budget that meets your needs. RETURN TO TOP
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What kind of touch ups can you make to my photos?
Your photos are the most important element in your personalised card design. Therefore, we take photo touch-up work very seriously. Two levels of photo touch-up work are available.
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Our Free photo touch-up work is performed on all photos and includes adjustments to red-eye removal, brightness, contrast, blemish and flaw removal, as well as any other minor corrections a photo might require.
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Advanced photo touch up work is also available. Cost is based upon the complexity of the work. We would be happy to discuss this with you, please feel free to contact us either by phone or email. RETURN TO TOP
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Can you provide me with a proof?
All finalized files are sent to you in an electronic format (pdf) for you to view and for final sign off. Should you require a printed proof, we will provide this to you but depending on format, size, finishing a cost could be associated. RETURN TO TOP
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What if I need to order more later?
We will save your files for 90 days in case you need to reorder at a later date. Reprints will be printed exactly as the original order. Changes can not be made for additional prints, and you will not receive a proof. For business cards, there is a 250 minimum quantity on reorders. Quantity discounts apply as a new order, they do not qualify for the quantity discount of the original order. So, please be sure to have an accurate count when you order, to take full advantage of our quantity discounts for all your printed work. RETURN TO TOP